Our Privacy Policy

Last updated: 19^th May 2025

Briden Construction Group Ltd Privacy Policy

Company Registration Number (SC751040)

This policy (together with any ancillary documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. We are committed to ensuring that your data and privacy is protected and only collect data in accordance with the UK General Data Protection Regulation. Visit https://ico.org.uk/ for more information.

Please read the following carefully to understand how we will treat and regard your personal data.

About us

Our website address is https://www.bridenconstructiongroup.co.uk.

Our registered address is: Briden Construction Group Ltd, 136 Glenpark Street, Glasgow, Scotland, G31 1NZ. Briden Construction Group Ltd may be both a data controller and data processor of our client’s personal data.

The designated Data Protection Officer can be contacted at Data Protection Officer, Briden Construction Group Ltd, 136 Glenpark Street, Glasgow, Scotland, G31 1NZ.

What information we collect

We never store credit card details of any kind but instead offer cheque and bank transfer facilities for payments using encryption via Bank of Scotland business banking. No financial transactions are carried out via our website.

For the avoidance of doubt, Briden Construction Group Ltd will never sell your personal data to third parties and absolutely hate spam. We will never be part of any spam activities. We will never share your details or our web visitor data with any third party.

Any personal information that you provide by filling in forms on our website. This includes information provided at the time of registering an account, enquiring about a construction service, purchasing a construction service from us or requesting further home improvement services. We may collect the following information to provide a better service or to assist with client projects.

Our clients name and contact details.
Registered address & contact information of the client.
Information provided to us by completing an online form.
Details of any business transaction carried out between us and the client.
Information collected during any construction service carried out by us.
Details provided to us via social channels or digital communications.
Details provided to us for medical issues or special requirements to be provided by our team.

Information collected when you visit our website such as:

IP address when available
Location of visit
Google Re-Captcha test to ensure the visit is not from a robot
Browser type and device
Length of visit and time on our website pages
Length of time on the site and exit pages

If you contact us by letter, email or digital communications then records of the correspondence may be kept. Details of any transactions you have with our business and of the fulfilment and administration of your care services and ordered services carried out by us.

We also collect technical data and usage information such as your operating system, browser type, referring / exit pages and URLs, number of clicks, domain names and pages viewed in our server logs. This information is used mainly for security purposes and occasionally for marketing.

In the circumstances where we are acting as a data processor, we shall only act on the instructions of our client as the data controller. If you provide us with personal data about a third party (for example when registering a service or completing an application on their behalf), you warrant that you have obtained the express consent from the third party for the disclosure and use of their personal data.

How we use personal data

To register a customer account and log the user into our inhouse systems.
To process construction services that you have requested with us.
To handle client care services and customer support requests for our team.
To ensure that content from our site is presented in the most effective manner for you and for your computer or device.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any construction services placed or contracts entered-into between you and us.
To notify you about changes to our construction service or construction schedule.
To carry out marketing and statistical analysis
To carry out services and third party apps for social networking.

Automatic decision making

We may use the information provided by you to perform automatic decisions about the acceptance of construction service you request or orders that you place. This helps us combat fraud and abuse and this information never leaves our network.

Where we store your personal data

The personal data that we collect from you will be stored on our servers inside the European Economic Area (“EEA”). Occasionally, we may have to transfer personal data outside of the EEA. By submitting your personal data, you agree to this transfer, storing or processing of data inside & outside the EEA. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with the GDPR and our data protection policies.

Data retention

We only retain your personal data for as long as we need it to fulfil the purposes for which we have initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and complete our agreements as follows.

We keep the following:

Invoice data is kept for a minimum of 6 years as required under UK Law
Log files are rotated every 12 weeks. However, anonymised data may be kept for longer.

Briden Construction Group Ltd infrastructure and day to day file backups are kept for 12 months. Disaster recovery backups and Email Backup data is kept for 30 days.

In the rare event backups containing personal information are restored post-deletion, Briden Construction Group Ltd will make every reasonable effort to ensure data that has been forgotten is not inadvertently restored and ensure all traces of data are removed within a maximum period of 180 days unless additional retention obligations apply.

How we handle your privacy

We are committed to protecting your privacy and the data we store. If you have any questions about this privacy policy or your personal data then please write to us by email at admin@bridenconstructiongroup.co.uk or by post to Briden Construction Group Ltd, 136 Glenpark Street, Glasgow, Scotland, G31 1NZ.

We only contact our customers or subscribers via email and via mail for official payment and administrative purposes and occasionally via telephone for more urgent matters. These private customer details are never shared with any third parties and are stored securely never leaving our network.

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: –

The right to request a copy of your personal data which we hold about you.
The right to request that we correct any personal data if it is found to be inaccurate or out of date.
The right to object to our use of your personal data and request your personal data is erased where it is no longer necessary for us to retain such data. This is known as your right to be forgotten. Please note that there may be legal reasons as to why we would need to keep your data, but please do inform us if you think we are retaining or using your personal data incorrectly.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by following the Unsubscribe link at the bottom of any emails we send, contacting Customer Services or writing to us at Briden Construction Group Ltd, 136 Glenpark Street, Glasgow, Scotland, G31 1NZ.
The right to lodge a complaint with the Information Commissioners Office. Please see https://ico.org.uk/make-a-complaint for further information.

Media & Image Content for Projects

If you supply or upload to our team images that you have taken to be included in our website project or printed products then please ensure you avoid uploading these images with embedded location data (EXIF GPS) included. Visitors to our website project and others viewing the images can extract any location data from the images.

COOKIES POLICY

What are cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit our website. They help us recognise your device, remember your preferences, and enhance your browsing experience. We also use cookies to collect anonymous data about how visitors use our site, allowing us to improve our content and functionality. You can manage or disable cookies through your browser settings, though this may limit certain website features.

By continuing to use our website, you consent to our cookie usage as outlined in this policy.

What cookies do we use?

The information we collect through cookies is used solely for tracking user experience metrics and is collected in a manner that cannot identify individual users. Our cookies serve the following purposes:

Comment cookies

When you leave comments on our site, you may opt to save your name, email address, and website in cookies. These are for your convenience so you don’t need to re-enter your details when commenting again.

Authentication cookies

If you have an account and log in, we set a temporary cookie to verify your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Upon login, we also set several cookies to save your login information and screen display preferences. Login cookies expire after two days, while screen options cookies remain for one year. If you select “Remember me,” your login persists for two weeks. All login cookies are removed when you log out.

Content management cookies

If you edit or publish content, an additional cookie will be saved in your browser. This cookie contains no personal data and simply stores the ID of the content you edited. It expires after 24 hours.

How we use cookies

We use cookies to:

Estimate our audience size and usage patterns
Store your preferences to customise our site to your interests
Accelerate your searches and site navigation
Recognise you when you return to our site
Support remarketing efforts (for example, showing you relevant advertisements after visiting our site)
Exclude existing customers from seeing our advertisements
Analyse site performance through services like Google Analytics, Google Search Console, and Bing Search Console
Enhance security by helping prevent website attacks and identifying fraudulent activity

Types of cookies on our site

Strictly necessary cookies

These cookies are essential for specific website functionality, such as enabling you to log in, download information, contact us through email forms, or use the shopping cart.

Analytical/Performance cookies

Set by third parties like Google Analytics, these cookies collect anonymous data about site visitors to help us improve our website. This information does not identify you personally.

Functionality cookies

These cookies recognise you when you return to our website and remember your preferences.

Targeting cookies

These cookies record your visit to our website, location, and other data useful for website development and marketing purposes.

Managing cookies

You may refuse cookies by activating the setting in your browser or using the option in the website footer. However, disabling cookies may prevent you from accessing certain parts of our site. Unless you’ve adjusted your browser settings to refuse cookies, our system will issue cookies when you log in or use a contact form.

Who we share your information with

By using our website, you consent to data processing by the third parties listed below. When we introduce new third-party agreements or change existing ones, we’ll update this policy at least 30 days before the new third party processes any data.

Company	Service
Bank of Scotland Business Banking	Credit/Debit Card Payments / Faster payment transfers
Google: including Adwords, Google Analytics, Youtube, Google My Business.	Site analytics, targeting and exclusion from PPC advertising, purchasing data. Reporting on anonymised data.
Facebook & Instagram	Targeting and exclusion from PPC advertising, purchasing data.
X formally Twitter	Targeting and exclusion from PPC advertising
Microsoft: Bing and Office 365	Site analytics, targeting and exclusion from PPC advertising, purchasing data.
Mailchimp	Sending email and email analytics.

Third party links and Past Project Case Studies

Our site may contain links to and from the websites of our partner networks. If you follow a link to any of these websites, please note that these websites have their own privacy and security policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. We do not accept any responsibility for damage to your device or malware transferred when visiting any of these sites.

Changes to this policy

We may update our privacy policy from time to time by amending and updating this version stored on our website. We regularly review our policies and we will place any updates to this policy on this web page. This privacy policy was last updated on 19^th May 2025.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: https://bridenconstructiongroup.co.uk/contact-us/

You can also write to our registered address: Briden Construction Group Ltd, 136 Glenpark Street, Glasgow, Scotland, G31 1NZ.